SUPPORT

SUPPORT

Have a question? Stuck with a tech problem? Whatever the case, we want to help!

Most of the time, you'll find the answer you need within our Frequently Asked Questions below. So please check those first!

But if you still need help, just send an email to help@wordonfire.institute and we'll get back to you ASAP.

Thanks!

- Word on Fire Institute team

FREQUENTLY ASKED QUESTIONS (FAQ)

Basic

What is the Word on fire Institute?

What is the Word on fire movement?

what is unique about the word on fire institute?

How long do I have access to these videos?

CAN I SHARE THE VIDEOS WITH OTHERS?

How do i save my favorite lessons?

WHAT COURSES ARE COMING NEXT?

WILL BISHOP BARRON ANSWER MY QUESTIONS PERSONALLY?

TECH SUPPORT

HOW DO I CHANGE MY PASSWORD?

HOW DO I CHANGE MY EMAIL ADDRESS?

HOW DO I UPDATE MY PHOTO?

HOW CAN I DOWNLOAD THE VIDEOS?

WHY IS THE VIDEO BLURRY?

How can I play the videos on my TV?

COMMUNITY

HOW DO I MAKE A NEW POST?

HOW DO I TAG OTHER MEMBERS IN A POST?

BILLING

I used the Word on Fire Digital app on my APPLE device to get an All-Access Pass digital subscription, but now I'm switching to the Institute. How can I get a refund for the month I had just paid for?

How do i update my credit card?

how can i cancel my membership?